FAQs


FAQ

FREQUENTLY ASKED QUESTIONS

Do you accept small orders?

Yes, for the initially small orders are acceptable.We hold the idea that we provide reliable and valuable services to help our customers have growing and profitable business.

How to get a sample from you?

It is necessary to pay for sample and freight charges,but any sample cost could be returned in the first order.

What is your delivery time?

1-3 days for products in stock, usually 7-15 days after deposit for products out of stock.

Can you customize the products as per our request?

Yes, we do OEM and ODM. We could make the product suggestion based on your idea and budget.

How do you control your product quality?

Our products are produced under strict quality control system.
We conduct:
A, Raw material inspection B, in-line inspection C, Final inspection.
The third party inspection and professional loading supervision, or clients’ own QC come to factory and do quality inspection

How about after-sales?

The warranty time is one year after goods leaving factory.
In case there is any functional problem except man-made damage,we exchange the defective products or refund to you.